Investigating - We will be deploying several new signatures during our weekly deploy on August 1st 2018. Full details may be found here: https://goo.gl/HFpfU1. If you have any questions please contact our support team at evidentsupport@paloaltonetworks.com
Jul 18, 18:49 PDT
Investigating - We are currently investigating a performance issue with ESP. The default scan interval has been increased to 30 minutes to alleviate the issue. The interval will be changed back to 15 minutes once the issue has been resolved.
May 7, 23:42 PDT
Identified - AZU:NET-001, AZU:NET-002, and AZU:NET-003 will be temporarily globally disabled pending adjustments to their methodology. These signatures are scheduled to be disabled on 3/7/2018.
Mar 5, 10:40 PST
Update - We have a potential solution now in QA and will provide additional updates as we approach release.
Feb 14, 10:40 PST
Identified - Currently, if an Azure external account does not have real-time alerting configured, alerts will not end when related resources are deleted. The root cause has been identified and engineering is actively working to fix this. For an immediate workaround you can configure real-time alerting (http://docs.evident.io/#azure-logs).
Nov 17, 11:16 PST
Investigating - We have identified an issue with alerts when two or more external accounts use the same Azure Client ID and App Registration. Doing so will cause all external accounts with the shared ID and Registration to receive alerts from the one of the subscriptions, but none from the others. We are actively working to identify the root cause and implement a fix. For an immediate workaround, please configure the external accounts with different Client IDs.
Dec 7, 11:21 PST

About This Site

Welcome to the status page for the Evident Security Platform for AWS. At Evident.io we are committed to providing transparency around our operations, resiliency, and security and are happy to answer questions on these topics. To submit a question please contact us via our support email address - support@evident.io. Thank you for visiting!

Evident Security Platform API   Operational
Evident Security Platform Web UI   ? Operational
Evident Scanning Engine   Operational
Evident Custom Signature Engine   Operational
Evident Integration Engine   Operational
Evident User Attribution Engine   Operational
Evident Security Platform API (GovCloud)   Operational
Evident Security Platform Web UI (GovCloud)   Operational
Evident Scanning Engine (GovCloud)   Degraded Performance
Evident Custom Signature Engine (GovCloud)   Operational
Evident Integration Engine (GovCloud)   Operational
Evident User Attribution Engine (GovCloud)   Operational
AWS ec2-us-east-1   Operational
AWS ec2-us-east-1   Operational
AWS ec2-us-west-1   Operational
AWS ec2-us-west-2   Operational
AWS rds-us-east-1   Operational
AWS rds-us-west-1   Operational
AWS rds-us-west-2   Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Past Incidents
Jul 21, 2018

No incidents reported today.

Jul 20, 2018

No incidents reported.

Jul 19, 2018

No incidents reported.

Jul 18, 2018
Completed - Our QA team has completed testing and no issues were found. The weekly deploy has been finalized.
Jul 18, 12:46 PDT
Verifying - Our weekly deploy has been completed and our QA team is currently verifying the update.
Jul 18, 12:23 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 18, 11:09 PDT
Scheduled - We are performing an update to our internal servers today for a security update. No customer facing changes are being deployed. If you have any questions, please contact our support team at support@evident.io
Jul 18, 11:08 PDT
Jul 17, 2018

No incidents reported.

Jul 16, 2018
Resolved - We have deployed a hot-fix for this issue. SSO invitations are now being emailed without issue. If you have any questions, please contact support@evident.io
Jul 16, 13:08 PDT
Identified - An issue has been identified where new user invitation emails are not being sent for accounts with SSO enabled. This will not impact the new user's ability to login. Once an account is created, they can login via Evident login portal: https://esp.evident.io/users/saml_session/new.
We are working on a fix and an ETA will be provided soon. If you have any questions or concerns, please contact support@evident.io.
Jul 12, 10:24 PDT
Completed - Our QA team has completed testing and no issues were found. The e-deploy has been finalized.
Jul 16, 12:38 PDT
Verifying - Our e-deploy has been completed and our QA team is currently verifying the update.
Jul 16, 11:17 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 16, 11:00 PDT
Scheduled - We will be performing an e-deploy today to address https://status.evident.io/incidents/xr9zb5cqvt0j. If you have any questions please contact our support team at support@evident.io
Jul 16, 10:00 PDT
Jul 15, 2018

No incidents reported.

Jul 14, 2018

No incidents reported.

Jul 13, 2018

No incidents reported.

Jul 12, 2018
Resolved - The signatures have been deployed and validated. If you encounter any issues with the new signatures, please contact support@evident.io
Jul 12, 10:10 PDT
Identified - We will be deploying 9 new signatures during our weekly deploy on July 11th 2018. Full details may be found here: https://goo.gl/Xei4Pv. If you have any questions please contact our support team at support@evident.io
Jun 27, 13:51 PDT
Jul 11, 2018
Completed - Our QA team has completed testing and no issues were found. The weekly scheduled deploy has been finalized.
Jul 11, 16:22 PDT
Verifying - Our scheduled deploy has been completed and our QA team is currently verifying the update.
Jul 11, 13:01 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 11, 11:00 PDT
Scheduled - We will be deploying several updates to our platform this week. Part of this deploy will include several new signatures that may show up as new on your dashboard. Full details may be found here: https://goo.gl/wcLx4x. If you have any questions please contact our support team at support@evident.io
Jul 10, 08:52 PDT
Jul 10, 2018

No incidents reported.

Jul 9, 2018

No incidents reported.

Jul 8, 2018

No incidents reported.

Jul 7, 2018

No incidents reported.