Identified - Some customers continue to experience occasional AWS reporting delays after the recent enhancements. We are working on further enhancements to address the remaining delays.
Jan 11, 18:29 PST
Monitoring - A potential fix has been released with today's ESP deploy to address this issue. However, due to its intermittent nature, we will continue to monitor this issue for the next week or so to verify the fix.
Jan 11, 08:05 PST
Identified - We have noticed that in some cases customers may experience a delay in loading some reports/alerts. This could result in a message displayed on the ESP UI that indicates that we were unable to run a report for some external accounts. We have already identified the issue and the root cause and are working to fix it.
Nov 17, 11:15 PST
Monitoring - The recently disclosed security vulnerabilities dubbed “Meltdown” and “Spectre” (CVE-2017-5715, CVE-2017-5753, and CVE-2017-5754) have exposed a speculative execution vulnerability in specific Intel, AMD, and ARM processors. These processors are globally used in nearly every operating environment on the planet; both datacenter and cloud provisioned computational systems are vulnerable to these attacks.


The Evident.io SecOps team responded under our emergency response plan to the early disclosure of this issue and executed necessary remediary measures to protect all critical compute systems in Evident.io’s operating environment(s). While the vast majority of Evident.io’s compute systems have already been protected, there are a small number of secondary nodes that are scheduled to be patched immediately as the industry responds to these emerging threats. Our security team is on high alert to ensure the safety and security of our customers, their data, and their trust in our platform. We feel it is of the utmost criticality that security vendors around the globe make public statements about their response, and demonstrate that we are rallying around our customers and peers to mitigate the risks these emerging threats pose to our global internet community. Our team is proud to be in the ranks of cloud giants like Google, Amazon, and Microsoft in demonstrating our capability to respond and defend those customers who make us successful.
Jan 4, 15:35 PST
Investigating - We have identified an issue with alerts when two or more external accounts use the same Azure Client ID and App Registration. Doing so will cause all external accounts with the shared ID and Registration to receive alerts from the one of the subscriptions, but none from the others. We are actively working to identify the root cause and implement a fix. For an immediate workaround, please configure the external accounts with different Client IDs.
Dec 7, 11:21 PST
Identified - AWS:RDS-009 is temporarily globally disabled pending adjustments to its methodology. The adjustment will ensure that alerts will only be generated if the AWS account has any classic RDS instances.
Nov 30, 13:29 PST
Identified - Currently, if an Azure external account does not have real-time alerting configured, alerts will not end when related resources are deleted. The root cause has been identified and engineering is actively working to fix this. For an immediate workaround you can configure real-time alerting (http://docs.evident.io/#azure-logs).
Nov 17, 11:16 PST
Update - We are engaged with AWS, investigating potential issues around role assumption in GovCloud.
Jul 20, 17:52 PDT
Investigating - We are investigating an issue with our GovCloud S3-related signatures. All signatures for S3 are currently reporting an error state. We will update this incident as soon as we have further information.
Jul 6, 16:09 PDT

About This Site

Welcome to the status page for the Evident Security Platform for AWS. At Evident.io we are committed to providing transparency around our operations, resiliency, and security and are happy to answer questions on these topics. To submit a question please contact us via our support email address - support@evident.io. Thank you for visiting!

Evident Security Platform API   Operational
Evident Security Platform Web UI   ? Operational
Evident Scanning Engine   Degraded Performance
Evident Custom Signature Engine   Operational
Evident Integration Engine   Operational
Evident User Attribution Engine   Operational
Evident Security Platform API (GovCloud)   Operational
Evident Security Platform Web UI (GovCloud)   Operational
Evident Scanning Engine (GovCloud)   Degraded Performance
Evident Custom Signature Engine (GovCloud)   Operational
Evident Integration Engine (GovCloud)   Operational
Evident User Attribution Engine (GovCloud)   Operational
AWS ec2-us-east-1   Operational
AWS ec2-us-east-1   Operational
AWS ec2-us-west-1   Operational
AWS ec2-us-west-2   Operational
AWS rds-us-east-1   Operational
AWS rds-us-west-1   Operational
AWS rds-us-west-2   Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Scheduled Maintenance
Weekly Deploy GovCloud Jan 18, 11:00-15:00 PST
We we will be deploying a few enhancements and bug fixes for our Web UI this week. Full details can be found at https://goo.gl/FSx9iR. If you have any questions or concerns, please contact our support team at support@evident.io
Posted on Jan 16, 12:36 PST
Past Incidents
Jan 17, 2018
Completed - Our QA team has completed testing and no issues were found. The weekly scheduled deploy has been finalized.
Jan 17, 19:02 PST
Verifying - The weekly scheduled maintenance has been completed. Our QA team is currently verifying this week's deploy.
Jan 17, 14:25 PST
Scheduled - We we will be deploying a few enhancements and bug fixes for our Web UI this week. Full details can be found at https://goo.gl/FSx9iR. If you have any questions or concerns, please contact our support team at support@evident.io
Jan 16, 12:36 PST
Resolved - Our deployed fix has resolved this issue. Any disabled signatures can now be re-enabled. If you continue to have any issues please contact our support team at support@evident.io
Jan 17, 13:51 PST
Identified - We have identified an issue where disabled signatures cannot be re-enabled via ESP Web. A fix will be deployed with the next ESP Web release. In the meantime, please do not disable signatures. If you have disabled signatures that needs to be enabled, please contact support@evident.io.
Jan 11, 17:39 PST
Jan 16, 2018

No incidents reported.

Jan 15, 2018

No incidents reported.

Jan 14, 2018

No incidents reported.

Jan 13, 2018

No incidents reported.

Jan 12, 2018

No incidents reported.

Jan 11, 2018
Completed - Our QA team has completed testing and no issues were found. The weekly scheduled deploy has been finalized.
Jan 11, 17:35 PST
Verifying - The weekly scheduled maintenance has been completed. Our QA team is currently verifying this week's deploy.
Jan 11, 14:56 PST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 11, 11:02 PST
Scheduled - We we will be deploying a few enhancements and bug fixes for our Web UI this week. Full details can be found at https://goo.gl/GYek1L. If you have any questions or concerns, please contact our support team at support@evident.io
Jan 8, 06:50 PST
Jan 10, 2018
Completed - Our QA team has completed testing and no issues were found. The weekly scheduled deploy has been finalized.
Jan 10, 15:13 PST
Verifying - The weekly scheduled maintenance has been completed. Our QA team is currently verifying this week's deploy.
Jan 10, 12:41 PST
Update - Scheduled maintenance is now in progress.
Jan 10, 12:13 PST
Update - The scheduled maintenance is further delayed and will start in another 15-30 minutes.
Jan 10, 12:08 PST
Update - The scheduled maintenance is delayed and will start in about 30 minutes.
Jan 10, 11:13 PST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 10, 11:00 PST
Scheduled - We we will be deploying a few enhancements and bug fixes for our Web UI this week. Full details can be found at https://goo.gl/GYek1L. If you have any questions or concerns, please contact our support team at support@evident.io
Jan 8, 06:49 PST
Jan 9, 2018

No incidents reported.

Jan 8, 2018

No incidents reported.

Jan 7, 2018

No incidents reported.

Jan 6, 2018

No incidents reported.

Jan 5, 2018

No incidents reported.

Jan 3, 2018

No incidents reported.