Investigating - We are currently investigating a performance issue with ESP. The default scan interval has been increased to 30 minutes to alleviate the issue. The interval will be changed back to 15 minutes once the issue has been resolved.
May 7, 23:42 PDT
Identified - AZU:NET-001, AZU:NET-002, and AZU:NET-003 will be temporarily globally disabled pending adjustments to their methodology. These signatures are scheduled to be disabled on 3/7/2018.
Mar 5, 10:40 PST
Update - We have a potential solution now in QA and will provide additional updates as we approach release.
Feb 14, 10:40 PST
Identified - Currently, if an Azure external account does not have real-time alerting configured, alerts will not end when related resources are deleted. The root cause has been identified and engineering is actively working to fix this. For an immediate workaround you can configure real-time alerting (http://docs.evident.io/#azure-logs).
Nov 17, 11:16 PST
Investigating - We have identified an issue with alerts when two or more external accounts use the same Azure Client ID and App Registration. Doing so will cause all external accounts with the shared ID and Registration to receive alerts from the one of the subscriptions, but none from the others. We are actively working to identify the root cause and implement a fix. For an immediate workaround, please configure the external accounts with different Client IDs.
Dec 7, 11:21 PST

About This Site

Welcome to the status page for the Evident Security Platform for AWS. At Evident.io we are committed to providing transparency around our operations, resiliency, and security and are happy to answer questions on these topics. To submit a question please contact us via our support email address - support@evident.io. Thank you for visiting!

Evident Security Platform API   Operational
Evident Security Platform Web UI   ? Operational
Evident Scanning Engine   Operational
Evident Custom Signature Engine   Operational
Evident Integration Engine   Operational
Evident User Attribution Engine   Operational
Evident Security Platform API (GovCloud)   Operational
Evident Security Platform Web UI (GovCloud)   Operational
Evident Scanning Engine (GovCloud)   Degraded Performance
Evident Custom Signature Engine (GovCloud)   Operational
Evident Integration Engine (GovCloud)   Operational
Evident User Attribution Engine (GovCloud)   Operational
AWS ec2-us-east-1   Operational
AWS ec2-us-east-1   Operational
AWS ec2-us-west-1   Operational
AWS ec2-us-west-2   Operational
AWS rds-us-east-1   Operational
AWS rds-us-west-1   Operational
AWS rds-us-west-2   Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Past Incidents
Jun 18, 2018

No incidents reported today.

Jun 17, 2018

No incidents reported.

Jun 16, 2018

No incidents reported.

Jun 15, 2018

No incidents reported.

Jun 14, 2018
Completed - Completed
Our QA team has completed testing and no issues were found. The e-deploy has been finalized.
Jun 14, 17:26 PDT
Scheduled - Our operations team has rescheduled this maintenance to after 5 p.m. PST
Jun 14, 15:35 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 14, 13:25 PDT
Scheduled - Our operations team will be applying an infrastructure update to our caching application. No customer facing updates will be applied. If you have any issues, please contact our support team at support@evident.io
Jun 14, 13:21 PDT
Jun 13, 2018
Completed - Our QA team has completed testing and no issues were found. The weekly scheduled deploy has been finalized.
Jun 13, 14:38 PDT
Verifying - The weekly scheduled maintenance has been completed. Our QA team is currently verifying this week's deploy
Jun 13, 13:07 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 13, 11:00 PDT
Scheduled - There are no customer facing changes being deployed today. We will be deploying hot-fixes to address internal reporting for our marketing team. If you have any questions please contact our support team at support@evident.io
Jun 13, 09:34 PDT
Completed - The scheduled maintenance has been completed.
Jun 13, 07:33 PDT
Scheduled - There is no scheduled weekly deploy for this week. If you have any questions please contact our support team at support@evident.io
May 29, 14:23 PDT
Jun 12, 2018

No incidents reported.

Jun 11, 2018

No incidents reported.

Jun 10, 2018

No incidents reported.

Jun 9, 2018

No incidents reported.

Jun 8, 2018
Resolved - Multiple fixes has been deployed in the past few months to address this issue, and we have successfully minimized the number of stale and out-of-sync alerts. Performance is no longer an issue. Please contact us at support@evident.io if you still experience stale or out-of-sync alerts.
Jun 8, 11:35 PDT
Update - In the past two weeks, we have deployed a number of incremental fixes that have greatly reduced the number of stale and out-of-sync alerts. The change to default scan interval also helped to alleviate the performance issue. We are still working more fixes to further improve performance.
May 14, 10:10 PDT
Identified - There will be an e-deploy today for this issue. This is a step towards resolution, but is not expected to be a final fix. Please contact support@evident.io if you have any questions or concerns.
Mar 7, 09:16 PST
Investigating - We have received a few reports of an intermittent issue where individual alerts' status and metadata have not updated to reflect the latest information. We are investigating these incidents and will provide updates here as further information becomes available. Please contact us at support@evident.io if you have any questions or concerns.
Feb 2, 12:25 PST
Resolved - There are no longer any immediate performance issues with Azure.
Jun 8, 11:34 PDT
Update - We are working on additional enhancements that we hope to release over the next weeks.
Feb 26, 11:23 PST
Identified - The issue has been identified and a fix is being implemented.
Feb 22, 12:51 PST
Jun 7, 2018
Completed - Our QA team has completed testing and no issues were found. The e-deploy has been finalized.
Jun 7, 16:19 PDT
Verifying - Our e-deploy has been completed and our QA team is currently verifying the update.
Jun 7, 14:12 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 7, 12:30 PDT
Scheduled - We will be deploying a hotfix today for internal infrastructure changes. No customer facing changes are expected. If you have any questions or experience any issues please contact our support team at support@evident.io
Jun 7, 11:55 PDT
Jun 6, 2018
Completed - Our QA team has completed testing and no issues were found. The weekly scheduled deploy has been finalized.
Jun 6, 19:14 PDT
Verifying - The weekly scheduled maintenance has been completed. Our QA team is currently verifying this week's deploy
Jun 6, 18:05 PDT
Update - We experienced an issue with the deploy that forced us to go over our normal scheduled maintenance period. During this time alert processing was halted. Currently all services are operational and no issues are present. Our engineering team is currently working on a non-customer facing issue and will be handing this deployment to our QA team when finished.
Jun 6, 16:35 PDT
Update - An unexpected issue occurred during the scheduled maintenance. Alert processing is now set to resume at 3:00pm PDT.
Jun 6, 14:27 PDT
Update - Scheduled maintenance is on-going. Alert processing has not resumed yet. We are expecting processing to resume by 2:00pm PDT.
Jun 6, 12:47 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 6, 11:00 PDT
Scheduled - We will be deploying several enhancements and bug-fixes to our Web UI and scanning engine during our scheduled weekly deploy. Part of this update will require alert processing to be temporarily suspended during the maintenance window. The outage will last approximately 60 minutes. Full details may be found at https://goo.gl/WJ5WEp. If you have any questions please contact our support team at support@evident.io
May 29, 14:30 PDT
Jun 5, 2018

No incidents reported.

Jun 4, 2018

No incidents reported.